Shipping policy


Shipping Policy



Thank you for shopping with us! We aim to provide you with a smooth and reliable shipping experience. Please review our shipping policy below.



Processing Time



  • Orders are processed within 1–3 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.




Shipping Rates & Delivery Estimates



  • Shipping costs are calculated at checkout based on your location and selected shipping method.
  • Estimated delivery times:
    • Standard Shipping: 5–7 business days
    • Express Shipping: 2–4 business days
    • International Shipping: 7–14 business days (may vary depending on destination and customs).



Please note: Delivery times are estimates and may be affected by factors outside our control (e.g., carrier delays, customs, or weather conditions).



Order Tracking



  • Once your order ships, you will receive a confirmation email with a tracking number.
  • Tracking information may take up to 24–48 hours to update.




Shipping Restrictions



  • We currently ship to [list countries/regions].
  • We do not ship to P.O. Boxes or APO/FPO addresses at this time.




Customs, Duties & Taxes (International Orders)



  • International customers are responsible for any customs fees, import duties, or taxes that may apply.
  • We are not responsible for delays caused by customs.




Lost, Stolen, or Damaged Packages



  • We are not liable for packages lost or stolen after delivery confirmation.
  • If your order arrives damaged, please contact us within 48 hours with photos of the damaged items, and we will assist you with a replacement or refund.




Questions?

 

If you have any questions about shipping or your order, please contact our customer support team at eloraedit.com